Tell me what's wrong in plain English. I'll diagnose it, quote it upfront, and usually fix it the same visit.
Most jobs start with one of these. Find yours, or just reach out and describe it your own way.
Everything takes forever to load. Usually too many startup programs, a dying drive, or years of built-up junk. I diagnose it on the spot and speed it back up, or tell you honestly if it's time for new hardware.
Dead zones, dropped connections, or a router that needs a real setup. Router and mesh network installs, UniFi deployments, and dead-zone fixes that actually hold up room to room.
Won't connect, won't print, or only works some days. Printer and scanner setup and troubleshooting for wireless and USB models alike.
A scary "your computer is infected" message, or a call you're not sure was real. Virus and malware removal, scam recovery, and a clear explanation of what was and wasn't actually a threat.
Locked out, getting hacked attempts, or just tired of forgetting passwords. Email setup, account recovery, and password manager and two-factor setup.
New laptop, same old files and photos you need moved over. Full data transfer from your old machine, plus email and account setup so it feels like home right away.
No backup, or one you're not sure is actually working. External drive backup, cloud backup setup, drive cloning, and data recovery attempts when something's already gone wrong.
No in-house IT person, but real IT needs. Workstation setup, Microsoft 365 management, business backup, network shares, and ongoing support for small teams.
No surprises. Here's exactly how it goes.
A quick description by phone, email, or the contact form is enough to get started.
Before I touch anything, you'll know what it's likely to cost.
Most jobs get solved in one visit, right at your kitchen table or in your office.
Plain English, plus how to avoid the same problem again.
Two ways to get help, both billed as a flat rate. No open-ended hourly clock.
In-home or in-office service for most common repair, setup, networking, and troubleshooting jobs. Scoped and confirmed with you before any work starts.
Flat rate, quoted upfrontSoftware issues, setup help, and troubleshooting handled remotely. No visit required.
Starting at $50Covers standard-scope work. Larger projects, like networking deployments, business installs, or multi-device jobs, fall outside that scope and get a custom quote up front.
Monthly plans for residents and small businesses who want priority access without calling around every time something breaks.
One remote session per month, priority scheduling, discounted onsite rate.
Ask about pricingRemote support, priority response, monthly check-in call, basic monitoring for teams without in-house IT.
Ask about pricingI confirm your backups are actually running and alert you if one fails.
Ask about pricingYes. Most jobs I see are Windows, but I work on Mac computers too, including data transfers between the two.
Most repair requests get scheduled within the same week, often sooner. Tell me what's going on and I'll give you a real timeline.
That's rare, but if a repair needs a part or more time, you'll know upfront and we'll schedule a follow-up. You're never left guessing.
No. If your computer doesn't need anything new, I'll tell you that. Recommendations only come up when they genuinely solve the problem.
Tell me what's going on and I'll let you know what it'll take to fix it.
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